CONTACT US
INFO
Address: Building 1C, No.999 DongYe Road, Songjiang, Shanghai, China.
Email: sales@fernpack.com
Phone: 0086 13641651856
WhatsApp: 0086 13641651856
Get a Quick Response
After you’ve submitted the form, you’ll receive a response via email within 1 business day from an address ending in @fernpack.com.
For urgent matters, email info@fernpack.com or message us on WhatsApp +86 13641651856.
To ensure a prompt and accurate response, please share your company name, and the type of packaging you need: such as size, material preference, and whether you’re looking for custom or stock packaging.
Frequently asked questions
How quickly will you respond to my inquiry?
We usually respond within one working day. For urgent inquiries, please let us know and we’ll do our best to get back to you sooner.
What information should I include when requesting a quote?
Just tell us what you need. Share your product, approximate size or capacity, quantity, and delivery country. If you’re not sure about the bag type or material, simply send us a photo or reference of a similar bag — our team can help recommend the right packaging solution.
Which sustainability certifications do you have?
We offer sustainable packaging solutions supported by recognized certifications and standards, including FSC®, OK Compost Industrial, OK Compost Home, BPI, and EN 13432, depending on the material and packaging structure.
Relevant certification documents can be provided upon request.
Can I become a FernPack distributor or partner?
Yes. We work with selected distributors and business partners in different markets. If you have experience in the coffee or packaging industry and are interested in working with FernPack, please contact us with some information about your company, target market, and sales channels. We’ll get back to you to discuss the opportunity.